Thursday, September 11, 2014

Why Most Companies Fail at Customer Service


If every organization was formed to solve problems, meet market challenges, or to improve consumer experiences in the marketplace, then the disparity between ‘real’ and ‘ideal’ customer service wouldn’t be so significant. However, not everyone ventures into business for the same reasons…or the right reasons; therefore, attitudes and aptitudes for satisfying customers will always vary. This said, most organizations failing to provide satisfying experiences to their customers do so because they do not prioritize customers at the top of their stakeholder food chain. Many will argue, and some will vehemently dispute this notion; however, it is highly unlikely the dissent will come from leaders of organizations with high customer service ratings. 

To read more click here

Thursday, June 12, 2014

Mobile Social Marketing for Independent Retailers


Groovv®Offers 
In today’s competitive marketplace, small, independent retailers must implement same caliber mobile and social marketing tactics as big-box retailers and online merchants, or risk being left in the dust in the race for customers. Groovv® Offers is an easy-to-use mobile and social marketing tool that increases traffic and drives repeat sales. Groovv® Offers takes the guesswork out of marketing by having hundreds of themes and templates to choose from. This enables merchants to customize an offer in minutes, then send it to their customers of Facebook, Twitter, email, text message, and even their own website – all with a single click.

To read more click here 

Wednesday, June 11, 2014

No Long-Term Merchant Services Contracts

End Bad Merchant Services Contracts Today!
In today’s competitive marketplace, retailers of all sizes must maintain the freedom to partner with vendors offering the leading-edge technologies that keep their businesses competitive and operating efficiently. Just as paying for processing and point-of-sale equipment is a thing of the past, so is signing long-term contracts for merchant services. Total Merchant Services totally gets it. Not only does Total provide merchants with free equipment of every variety, they do so as merchants only sign on a month-to-month basis.

To read more click here

Tuesday, June 10, 2014

Next Day Funding for Small Retailers

Merchant cash advances for small retailers
In today’s competitive retailing marketplace, small, independent retailers must have access to working capital when needed. Merchant cash advances have emerged as a viable alternative, particularly when traditional financing is not an option. Merchant cash advances are not loans, but advances against future MasterCard and Visa sales paid back via a small, agreed-up percentage of daily credit card transactions. There are no fixed payment schedules, no restrictions, no collateral, and no bank fees – all the business has to do is keep doing business as usual.


With payments solutions for every situation, Total Merchant Services also provides cash on demand for small retailers, including next day funding via merchant cash advances. This enables retailer operators to expand or renovate their stores, or introduce new products or advertising campaigns to grow their businesses. When the need for capital arises, Total Merchant Services shows small retailers the money. 

QuickBooks® Integrated Credit Card Processing

Free QuickBooks Pro 2013 Placement

In today’s competitive and fast-paced marketplace, retailers of all sizes gain exponentially with easy-to-integrate solutions. One solution that helps make small retailers more efficient is QuickBooks® with integrated credit card processing. This dynamic solution enables small retail merchants to streamline their storefront interface with their back-office operations to manage their business’ finances more efficiently.

To read more click here

Monday, June 9, 2014

Internet Credit Card Processing

In today’s competitive retailing marketplace, small, independent retailers must be equipped to perform the same functions online as well as they do in their stores. Doing so enables them to ensure their ability to provide a consistent customer experience across each selling platform they control. One option is a virtual terminal, which enables merchants to log into a website and run transactions. Another option is an e-Commerce solution, which enables merchants to connect their website to an online shopping cart.


To read more click here

Sunday, June 8, 2014

Free Mobile Payment Readers

Payment Jack powered by Roam Data technology
Retailing and selling requires businesses of all sizes to maximize the latest technology to ensure they are giving themselves every opportunity to reach customers. The proliferation of smart phones has caused seismic shifts in commerce from brick-and-mortar and even the Internet to mobile phones. In response, an increasing number of merchant services providers make free mobile payment readers available to retailers large and small to infuse digital mobility into their transaction processing mixes. 


To read more click here

Saturday, June 7, 2014

Gift Loyalty Rewards Cards

In today’s competitive retailing marketplace, small, independent retailers cannot afford to leave money on the table for big box and online merchants to seize. By offering gift cards, and establishing a comprehensible loyalty and rewards program, indie merchants take huge steps toward reclaiming customers and revenues lost to more forward-thinking and agile retailers. According to the Total Merchant Services website, “gift cards keep customers coming back and they often spend more than what’s on the card. Plus, gift cards help simplify managing store credits and can help combat fraud by keeping your cash in your store.”

To read more click here 

Free Credit Card Processing Terminals for Small Retailers

In today’s competitive marketplace, there is no reason for small retailers to buy or lease credit card processing equipment. Why? Because, increasing most merchant services providers offer free placements of card processing terminals. One company that does so without requiring new customers to sign long-term contracts is Total Merchant Services. In addition to standard plug-in terminals, TMS also offers free placements of wireless terminals as well as mobile payment readers enabling users to conduct their selling business anywhere. 

To read more click here

Wednesday, June 4, 2014

Gift Card for Gift Card Exchange

CardsCashRewards.com, Inc. of Los Angeles, CA is offering America’s independent retailers one (1) $25 American Express Gift Card in exchange for their store-issued gift cards (same value) to initiate its all-out campaign to make everyday Small Business Saturday for America’s small merchants.

Local Retailer Gift Card 
 According to Jeffery Lakes, CardsCashRewards.com founder, “the goal is to introduce tactics and customers to the small retailers’ marketing mix currently beyond their reach.” He continues: “following my lead, I guarantee each participant gains no less than two new customers from this gift card to gift card exchange. 

For example, each retail gift card CardsCashRewards.com obtains will be bundled with a feature product to stimulate sales in the retailer’s local area. This tactic will produce ‘ready-to-spend’ customers looking to redeem the gift card through the issuing merchant…located in their community at large. 


Here’s how small retailers trade their store’s $25 gift card for the $25 American Express® Gift Card provided by CardsCashRewards.com:

Email the following information to cardscashrewards@gmail.com

Store name ….

Owner’s name…

Address…

Phone/Fax:

Email:

Website:

Facebook:

Twitter:  



Here's one way non-retailers can get in the game:
Disclaimer: The American Express® Gift Card may be used at U.S. merchants that accept American Express® Cards. No ATM cash withdrawal. Some limitations apply, including restriction on use of the Gift Card at cruise lines of for recurring billing. See Cardholder Agreement for complete details. Card cannot be redeemed for cash, except where required by lay. This Card has been issued pursuant to a reward, loyalty or promotion program. This Card is issued by American Express® Prepaid Card Management Corporation. 

Tuesday, June 3, 2014

Free American Express® Gift Cards for Small Retailers

CardsCashRewards.com, Inc. of Los Angeles, CA is offering America’s independent retailers $25 American Express® Gift Cards, and its expert point-of-sale profitability consultation free of charge.

$25 American Express Gift Card Free for Small Retailers
Qualified merchants providing their most recent card processing statement(s) will receive one $25 American Express® Gift Card (per store) with no further obligation. Even more, a highly skilled team of merchant service professionals will evaluate each card processing statement and questionnaire to uncover new revenue-producing opportunities as well as cost savings in an easy-to-read, non-obligating proposal.

In association with Total Merchant Services, a leading merchant services provider and recipient of the 2012 Electronic Transaction Association ISO of the year award, CardsCashRewards.com delivers many profit-focused solutions to small, independent retailers, including:

  • Free credit card terminals (savings up to $500)
  • Card processing rates as low as 1.09%           
  • Gift, loyalty, and rewards program setup
  • Free mobile payment readers
  • Next day funding (up to $150,000 per location)
  • Integrated mobile and social marketing solutions
  • Quickbooks® integrated credit card processing
  • Gift card networking, marketing and sales support
  • Virtual (Internet) credit card processing
  • The end to long-term merchant services contracts
  • Innovation with small merchants in mind 

Here’s how merchants get free $25 American Express Gift Cards today:


Fax Card Processing Statement to 213.519.3647


Fax the most recent credit card processing statement to (213) 519-3647 for their profitability consultation. Qualified merchants will receive one (1) $25 American Express® Prepaid Gift Card provided by CardsCashRewards.com, Inc. with no further action required. The merchant’s processing statement cannot be older than 45 days on the date submitted for consideration as a qualified submission. Current customers of Total Merchant Services are not eligible. American Express® is not a sponsor of this promotion.


Here's one way non-retailers can help: 

Disclaimer: The American Express® Gift Card may be used at U.S. merchants that accept American Express® Cards. No ATM cash withdrawal. Some limitations apply, including restriction on use of the Gift Card at cruise lines of for recurring billing. See Cardholder Agreement for complete details. Card cannot be redeemed for cash, except where required by lay. This Card has been issued pursuant to a reward, loyalty or promotion program. This Card is issued by American Express® Prepaid Card Management Corporation.